Stacey
July 19, 2024

Jacquelyn Richards is our Operations Coordinator and has been an important member of  Team Peachtree since December of 2019. We had a few moments to chat a couple of days ago while I lounged in her VERY pink office sipping on the tea she quickly shoved into my hands while we were settling down. Check out our fun interview below to learn all about Jacquelyn and click below to see her full bio on our meet the team page!

Stacey: Jacquelyn! How do you feel about being our first Employee Spotlight and getting interviewed by yours truly? 

Jacquelyn: Well Stacey, I’m incredibly honored to be recognized on our website and being the first? Well, that’s just the bees knees.

Stacey: The Bee's Knee's! Remember on my first day when we shockingly realized we were both obsessed with bees?

Jacquelyn: I do!

Stacey: Alright, ready to jump in?

Jacquelyn: Yes! Let's do it!

Stacey: Tell us a little bit about YOU growing up. What did you like to do? What did you want to be when you grew up? Where did you grow up?

Jacquelyn: I grew up an hour outside of Tucson, Arizona in a neighborhood in the middle of the desert. My brothers were my best friends. We played board games almost every night and in the summer during the day we were outside playing make believe and essentially LARPing before we even knew what that was. I wanted to be a writer when I grew up. I dreamed of writing novels, poetry, articles, really anything. While my path took a different direction, those experiences still shape who I am today.

Stacey: Tell us about your family or the people closest to you in your life! 

Jacquelyn: My husband, David, and I live in a comfortable apartment with our two cats, Jasper and Lu. Our best friends are two other couples. They come over every weekend and we play our latest session of Dungeons and Dragons or we mix it up and go out for dinner or on some other adventure.

Stacey: I wouldn't even begin to know how to play Dungeons and Dragons so you have me beat there for sure! How do you relax when you are not working?

Jacquelyn: I have a weekly self-care ritual that involves watching a Dungeon and Dragons live play show while I do my nails, apply a face mask, and loaf on the couch.

Stacey: You KNOW how I feel about self care rituals!!! What are your favorite things to do outside of work?

Jacquelyn: After work I set aside time to write out the next plot point and create the map and encounter for the coming weekend's Dungeons and Dragons session. I also enjoy playing video games and reading with a good pot of tea.

Stacey: Ahhh! Our mutual tea love!!! Reminds me of us looking at tea sets all day! What does your perfect weekend look like? 

Jacquelyn: My perfect weekend has been every weekend lately. My friends come over and we play Dungeons and Dragons for 6 hours and eat snacks and just have the time of our lives.

Stacey: SIX HOURS?!?! I'm not sure my competitive game playing nature would allow me to play a game for 6 hours without losing it! What's something surprising not many people know about you?

Jacquelyn: I collect mugs. I have over 50 mugs of all different varieties. I'm always looking for another fun mug to add to my collection.

Stacey: I had no idea! That does connect a few dots on why you always have a new mug though! Who or what is your biggest influence in life?

Jacquelyn:  I believe that small acts of kindness can make a big difference in the world and I strive to live by this principle every day. The little things add up so I try to make kindness, empathy, and understanding a central part of my life.

Stacey: What are some things you completely "nerd out" over?

Jacquelyn: I am a giant nerd honestly. I can go on long tangents about The Lord of the Rings, Harry Potter, Dragon Age, The Elder Scrolls, Kingdom Hearts, Final Fantasy, Dungeons and Dragons, etc.

Stacey: Okay, let's not do that right now though, this interview would go on forever! Speaking of Lord of the Rings, what's your favorite book?

Jacquelyn: My favorite book series of all time is The Tales of the Frog Princess by E.D. Baker. It is a very sweet YA series that I started reading in the sixth grade when I got the first book from a Scholastic Book Fair and I reread it all the way through at least once a year.

Stacey: What about music? Who is your favorite?

Jacquelyn: My favorite band is A Day to Remember. Their albums Homesick and What Separates Me From You got me through some very rough times growing up and I still revisit them when I need a pick me up.

Stacey: What about movies or TV? 

Jacquelyn: My favorite TV show is called Dimension 20 and it's a Dungeons and Dragons live play show. What that means is that each season the cast plays a campaign of Dungeons and Dragons and it's impossible to script since you can't script dice rolls.

Stacey: What makes you unique? 

Jacquelyn: I have a quote/reference for every occasion. My husband says they're mostly very obscure references but sometimes that's what works best.

Stacey: You know, I can fully see that! If you could pick a super power what would it be and why?

Jacquelyn: Prestidigitation is one of my favorite spells from Dungeons and Dragons. It's a small minor illusion spell with so many different applications that can do a variety of things, from creating smells and sounds to lighting candles and casting images.

Stacey: I just made a mental note to google that one later! What's a funny or silly story you are willing to share with the class?

Jacquelyn: About 7 years ago, when David and I had first moved to Atlanta, we lived in a two story townhouse. I had never lived somewhere with stairs before so I was still getting used to them. The cats had also never lived somewhere with stairs before so they didn't understand that leaving their toys on the stairs was not a safe idea. One evening, I was getting ready to walk down the stairs when I slipped on a cat toy and went full starfish rolling down the stairs. My then fiance now husband had just finished installing our ring cameras earlier that day and caught the event fully on camera. It is very funny watching me roll down the stairs in slow motion with arms and legs fully extended like a starfish. He continues to show the video to our friends on a regular basis.

Stacey: I need to see that video!! What was your most favorite adventure? 

Jacquelyn: For our 5 year wedding anniversary, David and I went to a Westin Resort in Hilton Head Island. We spent an entire week there with our cats. We took them to the beach, took them exploring the island with us, had the most amazing food, and played so much mini golf. It was truly one of the best experiences of my life and I am so grateful we got to enjoy that time.

Stacey: Should we talk about work some?

Jacquelyn: Sure, why not!

Stacey: What do you most enjoy about working for Peachtree Restorations?

Jacquelyn: I really love the work that I do and what our company stands for. I'm always so impressed and proud of the work ethic of this company across the board. We always aim to do right by the customer no matter what and it's truly inspirational.

Stacey: What do you think is your most important skill you bring to the Peachtree Team?

Jacquelyn: I've been here for almost 5 years and in my time here I've helped to shape a lot of our process and procedures as well as bringing a different perspective to situations. Sometimes it's hard to see the forest for the trees and I try my best to shine light on things that could otherwise be overshadowed or forgotten about.

Stacey: Walk us through a day in your life at work!

Jacquelyn: I start my day by organizing my calendar. I have regular daily tasks that need to get done and sometimes I have projects or meetings that I need to work around so I create a priority list and organize my day based on Urgent Important, Urgent Not Important, Important Not Urgent and Not Important Not Urgent. From there I go through my email and categorize that by what needs to get done and what can wait, etc. From there it's on to my tasks. I update several data sheets and reports, I clean up sections of our CRM, I double check stagnant files, etc. On Fridays I register and email the warranty paperwork to customers whose files were fully paid the week prior. In between tasks I participate in meetings, answer phone calls, answer emails, work on projects, etc.

Stacey: I am going to add your job to the list of things I don't want to do! What about outside of work? Walk us through a day there?

Jacquelyn: My husband is very picky so dinner is not decided until about 4pm every day. If he wants me to cook, I put in a grocery pickup order for the ingredients and grab them from Kroger/Publix on my way home. If he wants to go out I make sure to make the reservations. I have been spending some time after dinner reading my Dungeon Master Manual and preparing lore notes/encounter design/maps for the upcoming weekend's D&D session. We've also been playing a lot of Fortnite with our group lately. Later on in the evening we go to the gym. I like going later because it means that the equipment I like to use is available. On Saturdays I clean our apartment and get the snacks ready in preparation of our friends coming over on Sunday for D&D. Sometimes we have different plans but this has been our life over the last several weeks and it has been an absolute joy.

Stacey: I will patiently await my leftovers from the next dinner!

Jacquelyn: You know I will bring food if you tempt me!

Stacey: Alright, alright, I'll try not to!! This last question is my favorite! What is your most favorite thing about you?

Jacquelyn: I appreciate my passion for things. I think life would be boring if I didn't love and care so deeply about the things that I do. My passions are what keep me going and working and striving. I enjoy having things to look forward to and I enjoy being excited about things, even if they are very nerdy.

Stacey: Jacquelyn! Thank you so much for interviewing with me today! I still want to see that starfish fall video! 

Jacquelyn: I need to get it from David. its somewhere in the depths of his phone. This was fun! Thank you! 

Stacey
April 2, 2024

Roswell, GA April 2, 2024 – Peachtree Restorations announced today that it has been recognized as a 2023 3-Star President’s Club Awards winner. Each year, GAF, a Standard Industries company and North America’s largest roofing and waterproofing manufacturer, selects the most elite roofing contractors certified by GAF to receive its prestigious GAF Master Elite® President’s Club Award. This annual recognition celebrates contractors who showcase exemplary efforts in high-quality service and leadership in the roofing industry across the country.

“Peachtree Restorations being recognized by the largest and most trusted brand in the roofing industry means the world to us. We strive every day to separate ourselves from the rest by providing unmatched service and combining that with GAF materials has been a perfect match. We are so grateful to be honored in this way and this prestigious award only motivates us more to maintain and exceed our own standards. I take great pride in saying that this award is shared and was earned by our entire team from the inspectors to the AR team and from the installers to the sales team. We would also like to take a moment to thank GAF for the consistent care shown to their/our clients by making quality materials that stand the test of time!” – Rafael Berrios, Director of Sales

“The GAF Master Elite® President’s Club Award is given to contractors each year who have distinguished themselves through their commitment to providing high quality of work and exemplary level of service to customers,” says Bobby Fischer, Vice President of Partner Programs at GAF. “Less than two percent of roofing contractors nationwide qualify for this award and it is a testament to the high standards they keep and dedication to their employees, customers, and community.”

GAF Master Elite® President’s Club Award winners are selected from an elite group of roofing contractors that must first demonstrate proper licensing (in states that require it), maintain insurance, a proven reputation, and a commitment to ongoing professional training. In addition, qualifying contractors must also have met the criteria to earn the designation of a GAF Master Elite® residential contractor.

About the Company:

Located in Roswell, Georgia, Peachtree Restorations is your local expert roofing contractor, providing high-quality roof replacements to the Greater Atlanta area. With over a decade of industry experience, we know what it takes to provide you with the right service you need to ensure your home looks exactly the way you want. 

About GAF

GAF, a Standard Industries company, is the leading roofing and waterproofing manufacturer in North America. For more than 135 years, GAF has been trusted to protect what matters most for families, communities and business owners with its innovative solutions and focus on customer service. GAF’s leadership extends to its commitment to making a positive impact on its communities, industry, and planet. Learn more at www.GAF.com. 

Erika
March 16, 2020

We’ve all heard the horror stories from family, friends, even coworkers about how they needed work done on their home, decided to go with the least expensive option and then paid greatly on the back side of the project. Roofing is no exception. There are always going to be misleading, corner cutting, untrustworthy, and ill equipped people in every industry who maybe are a smooth talker and present their discounted pricing as if everyone else is “just trying to steal from you”. The saying is: “You pay for what you get”. In roofing it’s no different. So here are sine tips to help you pick the best roofing company for your next project.

  1. Make sure the company is licensed, insured, registered with the BBB, having a well recognized certification within the industry (for example being GAF Master Elite) is a major bonus, and has a strong/good online presence (website, can be easily found online, home office is real and current working phone number, etc.).

  2. Reviews & references-look up reviews and ask for personal references of clients they-the person knocking on your door-has built (meaning they have worked from beginning to end with from this year). If they bulk at this or tell you they don’t have any readily available-red flag!

  3. Never let someone who knocks on your door just hop onto your roof. If they are not properly insured and fall/get hurt they can come after you to cover their medical expenses.

  4. If it sounds too good to be true-it probably is. As in if they are saying they can get you a “free new roof!” or “I can totally cover your deductible!”, “You can get your roof replaced through a class Action lawsuit!”-run away!

  5. If they are heavily pushing you to file a claim on the spot be weary. Ask them if they are providing you with a Public Adjuster to handle the claim process on their behalf. We’ve worked a lot with clients who were pressured into filing a claim and then were denied because it was not filed properly. You do not want that.

  6. If you’re not going through your insurance and just paying for a new roof out of pocket get a few quotes from equal level companies. Also, use your head. If most quotes are 10-12k and someone comes in with a quote for 5k this is not the time to be frugal-and be concerned how they are planning to cover your entire new roofing system at such a heavily discounted price. That money is coming off somewhere-Skill? Workmanship? Materials? Labor? Warranties? Quality?

There are a lot of great contractors and roofers out there, but just like any industry there are some who are doing it the wrong way, are very uneducated, and are trying to massively cut corners. We are happy to come by any of your homes and complete a complimentary, no obligation inspection. We have had a major storms rock all of Georgia this year, and waiting until you have a leak is a catastrophic mistake. Understand that having a new roofing system installed (the right way) will only increase your property value & the overall neighborhoods property value.

So what are you waiting for? Contact us today to schedule your roof inspection because you don’t know what you don’t know!

Katherine
May 27, 2017

When using the insurance services you hoped you would never need, the last thing you want to discover is an unpleasant surprise in your policy coverage.  How often do you read your insurance policy renewal?  I’ll wait…

For the average person who does not read their annual policy renewal in detail, you may want to at least start looking at your declarations page.  The declarations page, a summary of your coverage, will answer at least three important policy question we ask all of our clients:

1. Is my dwelling coverage RCV?

RCV stands for Replacement Cost Value and having this type of policy will ensure you receive the full replacement cost to repair any damages to your home.  Otherwise, be prepared to receive only a partial settlement as the insurance companies have adopted the practice of depreciating claims.  An ACV policy, or Actual Cash Value policy, will leave you with significantly less money to get the job done right.

2. Do I have ordinance or law coverage?

Ordinance or law provides for compliance with local building code.  It allows for important roofing system elements such as drip edge, starter shingles, and ridge cap shingles.  Typically, it is underwritten as 10% of the dwelling coverage.

3. What is my wind & hail deductible?

Often overlooked, the wind & hail deductible can vary significantly from the general dwelling deductible.  It’s always prudent to know this figure.  A deductible written as a percentage of your dwelling coverage could leave you wanting.  Imagine a 2% wind & hail deductible on a $500,000 dwelling coverage policy–you’re talking $10,000 your insurer won’t pony up.  Don’t let this be news to you.

There are myriad other policy provisions, endorsements, exclusions, and other boring insurance jargon that could severely hurt your claim.  It is strongly recommended to have someone with insurance expertise review your policy before you move forward with a claim.  A Peachtree Restorations project manager will be happy to study your policy and guide you in the right direction at a complimentary property evaluation.

Katherine
May 27, 2017
  • $1,400,000,000 – Estimated cost of damage
  • 315,400 – Residential homes affected
  • 28 minutes – Duration of hail fall
  • 2.75” – largest hail stone reported to the National Weather Service
  • 3 – Average number of times Denver residents repair or replace their roofs in one home
  • 179% – Increase in Colorado homeowners premiums from 1997 – 2013 [RMIAA]
  • 54% – Catastrophe-related homeowner’s insurance claims in Colorado
  • IV – The Underwriters Laboratory highest classification for impact resistance
  • 35% – Average savings on homeowners insurance premiums with Class IV shingle
  • $0 – Cost of upgrading to a Class IV shingle with Peachtree Restorations
  • 1 – Call away to schedule your complimentary inspection
  • (855) 448-7663 – Phone number you can call today to claim your FREE $1,500 class IV shingle upgrade before June 31st

The May 8th hail storm is estimated as the most catastrophic in Denver history.  This expensive cycle has repeated itself, making Colorado one of only 5 states where more than half of all claims are catastrophe related.  What happens when insurance companies pay out $1.4 Billion in claims?  Your premiums rise.

But what if there was a way to see your ever increasing premiums decrease?  Insurers are willing to heavily discount your rates if you help protect your home…and that’s exactly what we are doing for our clients.  Through June 31st, we are offering a FREE upgrade to a Class IV impact resistant shingle to lock in your $600 yearly savings.  Call 855.448.7663 today to schedule claim this $1,500 value and schedule your complimentary evaluation.